Privacy Policy

At Aurora Jewels Store, we cherish not only the exquisite craftsmanship of our jewelry but also the trust our valued customers place in us. This Privacy Policy reflects our commitment to protecting your personal information with the same care we devote to creating our satin-finished rose gold collections and handcrafted platinum pieces.

1. Information We Collect

To provide you with a seamless shopping experience for our bracelets, earrings, and fine gold jewelry, we collect:

• Personal Details: Name, email address, shipping address, and contact information when you make a purchase or create an account
• Payment Information: Credit card details (processed securely through our payment partners) or PayPal account information
• Transaction Data: Purchase history, product preferences (such as your interest in platinum or yellow gold collections), and customer service interactions
• Technical Information: IP address, browser type, device information, and website usage data through cookies

2. How We Use Your Information

Your information enables us to:

• Process orders for our globally shipped jewelry collections (excluding certain Asian countries and remote regions)
• Provide personalized service, including recommendations based on your preference for rose gold, yellow gold, or platinum pieces
• Enhance your shopping experience through website improvements
• Communicate about orders, promotions, and our artisan-crafted collections
• Prevent fraud and ensure transaction security matching banking standards

3. Data Sharing & Disclosure

We treat your data with the confidentiality of our signature satin-lined jewelry boxes:

• Service Providers: We share only necessary information with payment processors, shipping carriers, and IT security providers
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset
• Never Sold: We do not sell your personal information to third parties

4. Data Storage & Security

We protect your information with bank-level encryption, mirroring the security of our handcrafted jewels:

• Data is stored on secure servers with limited access
• Payment information is processed through PCI-compliant systems
• Regular security audits ensure ongoing protection
• We retain data only as long as necessary for business or legal purposes

5. Your Rights & Choices

You have control over your information, just as you have choice in selecting our fine jewelry:

• Access & Correction: Request to view or update your personal data
• Deletion: Ask us to delete your information, subject to legal requirements
• Marketing Preferences: Opt-out of promotional communications
• Account Management: Update your preferences through your account settings

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience, as delicately as we polish our platinum surfaces:

• Essential Cookies: Required for shopping cart functionality and secure checkout
• Analytical Cookies: Help us understand how customers browse our collections
• Preference Cookies: Remember your settings and product preferences

You may adjust cookie settings through your browser, though this may affect website functionality.

7. International Data Transfers

As we serve a global clientele (with some regional exceptions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our jewelry collections are intended for adult purchasers. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy periodically, with changes reflected in the “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

At Aurora Jewels Store, we believe your privacy deserves the same impeccable standard as our jewelry collections. Thank you for entrusting us with your personal information as we help you acquire treasures that last a lifetime.