From our artisan workshop to your cherished jewelry box – a seamless journey

Your Jewelry’s Journey

At Aurora Jewels Store, we understand that the anticipation of receiving your handcrafted jewelry is part of the excitement. That’s why we’ve designed a delivery process that’s as refined as our 18k gold bands under $100.

Standard Shipping ($12.95)

For those who can’t wait to adorn themselves with our timeless pieces:

  • Carried by premium carriers: DHL or FedEx
  • Order processing: 1-2 business days (excluding weekends)
  • Delivery timeframe: 10-15 business days after dispatch
  • Includes tracking and insurance
  • Perfect for last-minute gifts or when you simply can’t wait

Free Shipping (Orders $50+)

Because we believe luxury should be accessible:

  • Complimentary on all orders over $50
  • Shipped via EMS for global reach
  • Delivery timeframe: 15-25 business days after dispatch
  • Includes basic tracking
  • Ideal for budget-conscious jewelry lovers who plan ahead

Global Access with Care

While we ship worldwide to bring our handcrafted elegance to your doorstep, please note we currently cannot deliver to certain Asian countries and remote regions due to customs restrictions. Our customer care team will promptly notify you if your location falls in these areas.

“Just as we meticulously craft each rose gold ring to fit perfectly, we tailor our shipping solutions to ensure your Aurora jewels arrive safely, wherever life takes you.”

From Our Workshop to Your Wrist

Every Aurora jewel begins its journey in our artisan workshop where platinum, rose gold, and yellow gold are transformed into wearable art. After passing our rigorous quality checks, your piece is carefully packaged in our signature satin-lined boxes, ready for its voyage to you.

Our direct-to-consumer model not only makes luxury affordable but also allows us to maintain complete oversight of your jewelry’s journey from crafting to delivery.

Hassle-Free Returns

While we’re confident you’ll adore your Aurora jewelry as much as we loved creating it, we offer a 15-day return policy from delivery date. Please contact our customer care at [email protected] to initiate returns.

Remember: All returned items must be in original condition with tags attached. Custom or engraved pieces cannot be returned.

Payment Options for Every Preference

To make your Aurora experience as smooth as our milgrain detailing, we accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are securely processed with bank-level encryption.

Have questions about delivery? Our jewelry concierges are always happy to help at [email protected] or via our contact form. Because at Aurora Jewels Store, we believe the journey of your jewelry should be as beautiful as the piece itself.